FEX nightmare

[brianwilliamson]

The clouds and water in FEX are very good, but the downloading and lack of back-up service is the worst I have ever seen.
I had to try and re-load onto a new hard drive, and after going to their delivery site:
http://www.flight1.com/view.asp?page=license
I had to give up.
If anyone can figure out how to transfer the licence you have paid for, onto a computer not connected to the internet without having to download again 650 mb. then I would appreciate any help.
There certainly is no help from the suppliers. I had a couple of prospective buyers here the other day and they both stated they would not purchase because of the complicated way of delivery. It is a shame such a good program has to be marketed this way.
Regards..............Brian W.

[AndyT]

Buy the CD version. Then you dont have to deal with the hassle.

[brianwilliamson]

Thanks Andy, but I already bought the downloadable one, and if you can find out how to buy a CD one on their site, please inform me.
................Brian W.

[brianwilliamson]

http://www.simforums.com/forums/foru....asp?TID=24642
This is where I have been trying to get some logical steps to re-install FEX. Now maybe I had better get rid of the cockpit and take up lawn bowls, because I am hanged if I can make any sense out of it.
...............Brian W.

[AndyT]

Brian,

Ok, lets see if I can clear some stuff up for you.

Wrapper = The software installer package that contains the actual program you bought.

Put the disk in and run the file:
fex_installer.exe
What happens?

[brianwilliamson]

Gooday Andy.........have tried that, it installs the program ok, but of course it then says when I try to run it that" no valid key, re-install or contact FEX for support"
Cheers............Brian W.

[AndyT]

Have you ordered a new key?