any one no get email replied?

[Corne323]

Just for information:

I had some small problems with my 737 Yoke and mailed Ali for support. He was replying immediately even in the weekend.

So for me its thumbs up to Ali: Thanks.

Corné

[collybat]

Hi everyone i have just tried to access the ACE website and its showing "Account suspended" and also any emails sent to sales@ace.com bounce back as undeliverable,has anyone else had this happen,thanks Colin

[OmniAtlas]

Well, with all the bad press I'm hearing I don't think I'll be getting an ACE yoke. Time to go shopping somewhere else.

[Corne323]

Well, with all the bad press I'm hearing I don't think I'll be getting an ACE yoke. Time to go shopping somewhere else.

That is too bad, the Yoke is so great to have. As said before i dont have any problems with support.

[OmniAtlas]

That is too bad, the Yoke is so great to have. As said before i dont have any problems with support.

It's a pity no one else makes similar authentic looking 737 yokes. We're pretty much SOL when it comes to options.

[Philb737]

Try northernflightsim.com you'll be surprised what's in the works! Make sure to talk them personally... Rusty always answer the phone and emails, great customer support!!! Two thumbs up

[Tally Ho]

Unfortunately I don't have a positive experience either; I paid for the yoke in April 2012 with the promise that shipment would take place beginning of July the latest. The yoke didn't arrive and after numerous emails I was promised that that the yoke would be shipped next month, and next month, and next month etc.

To cut a long story short, the yoke never arrived, Ali never replied any of my emails or letters I posted to Canada, and I am now trying to recoup my payment, but that is a slow process as I don't live in Canada where the company is located.

[Sean Nixon]

It probably won't put your mind at rest too much, but although Ali's public relations are abysmal, I don't think anyone has not received their yokes.

[Tally Ho]

Well, in that case I just hang on (not literally of course) a bit longer before I start recouping my payment, as I do really like the yoke (I saw the yoke at a friends house and the quality/feel is very good) and it is one of those 'must have' items.

[lstan1804]

I have paid my yoke for months, and Ali contacted me in November.....since then I sent him 5 emails & i haven't heard from him since, although he promised my yoke will ship end of November. I worked a lot to gather that amount of $$$, so I paid by Paypal. Is there anyway this might turn out to be a scam? Can I get my money back? If so how?

I paid my deposit 1 year ago and haven't seen a yoke, but promises. I don't know who to turn or how to obtain my yoke or discount.

I would appreciate some informational help...thanks