If your computer still can't see the MCP as a USB device nor on orther computers it has to be falty.
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If your computer still can't see the MCP as a USB device nor on orther computers it has to be falty.
Hey guys just wanted to add I have the exact same problem with my windows 7 64 bit main frame and for the last week I have been trying to get it to work on my v2 opencockpits mcp pandp.
What I even bother a powered hub to no avail but it was a cheap ebay job so that could be a problem also.
I resolved my problem by plugging directly into. Usb port using a w7 64 laptop and networking this to my main frame by using sioc and lua scripts from Roark.
I will try some of the work around suggested here because I believe the suggestions are spot on.
Quote:
Originally Posted by slainte
I am not sure if this will aid your dilemma but it may give you another option to try. I had an OC Multi Radio that my W7 64 bit machine would not see. It would bounce in and out eradicably and or not show up at all, digits and backlighting would not work. My netbook and my old pentium would see it..but the big powerhouse wouldn't.
In the end it turned out that the W7 machine USB ports were all putting out just shy of 5v. For some reason the Multi Radio demanded to see 5v or it refused to show. I installed a separate 5v power supply to the Multi Radio unit and now it works quite well. On another forum it was mentioned that perhaps a bad diode was the cause. The unit now sees 5.17 volts at the card and the W7 64 bit machine sees it with out any irradic type behaviour and the unit pretty much works normally.
It might be an idea to see how much power the OC MCP needs and make sure that it's getting the voltage it needs, if not, it may act like my OC Multi Radio and not show up at all. As a rule most operate on 5volts but I dont have an OC MCP so you need to check your manual. Also, I found Miguel at Open Cockpits to be quite helpful. He's busy and he may take a while to respond, but he was very helpful for me.
hanks birdyguy for such a quick response. I do have the mcp plugged into a 5 volt adapter but to tell you the truth it is old and beat up and not purchased from opencockpits. This could be a major part of the problem.
And what you described was exactly happening I would get Usb recognized on our end or two occasions on mainframe but then it would fail again.
Also I cannot get Roark manager software working even on networked laptop. Error comes up saying faulty side by side location etc. That is why I have opted to use fsuipc connection and lua scripts before I went insane or ended up in divorce proceedings lol.
Hi can you tell me the exact things u did for it to work?
I think he just changed machines. You mentioned earlier that the MCP was getting power as some leds came on. That is not proof that the power supply is working or properly connected. The MCP can draw some power from the USB connection, sufficient to light some leds, but will not be recognised by the PC if there is no external power.
I am not convinced that this is a Win 7 problem, it sounds like insufficient power. Forgive me, but a few simple questions
The power supply plug is fully pushed home into the MCP socket?
Are you sure that the power supply is working AND providing 5 volts - do you have a meter to check this
Nothing else is hooked up to this power supply?
David
Thanks But the LED's come on only when I have plugged my mcp into the socket, there is no lights when I plug it in without the power directly into the USB Hub, could there be a problem with the power supply? should I try another type of power? like a 5V battery holder with 2 2.5V AA batteries? or is this a bad idea and might stuff up my MCP? I mean every computer I have tried, all three of them says USB not recognized.... Eventhough they are all win 7 most people on the net are able to get it working with win 7 so....:?
Best regards
P.S. It says on power supply: SALLDA. 5.2V=1.0A
I am having difficulty following this, as you said in post 17 that some leds came on with the power connected but the MCP not plugged into the USB. This is contrary to your last post. Could you please clarify what happens to the leds when
Power cable unplugged from MCP (not turned off at the wall socket), but MCP connected to main PC USB port
Power cable connected to MCP and MCP not connected to USB port
Power cable connected to MCP and MCP connected to USB port
Do not use a battery power supply, you would have to be very careful about wiring it up and getting the right polarity. I assume that your OC power supply is a universal one and provides 5 volts irrespective of whether your house has a 240 or 110 volt supply.
Do you have a meter so that you can check the power supply output
To be honest all this is pointing to a faulty MCP or power supply. However, your answers to the above will help
David
One other little thing to try is this. With the original software from OC for the MCP is the facillity to make a test. You can test to ensure all the led's come on. If they they all illuminate then you could probably rule out the power supply as being faulty.
Gary
Hi Gary
I believe this has already been tried see post 10
Regards
David
Hi David,
Hope you are well.
You are right as usual :roll: and I missed that post but with post 10, it was assumed that it was the usb connection that may be at fault. The usb issue seems to have been rectified so again it might be worth a try at the test to see if all the led's light up.
Gary
1. Nothing comes on
2.Some Led's Come on
3.Some Led's Come on USB not recognized
Sorry but I don't have a tester but I did connect a 5V led to the power supply and It worked fine. The folk's at Opencockpit's suggest to insert a "USB PCI into internal USB motherboard" Which I haven't Got a clue what there on about!
So I'm a bit tangled in thoughts, gee I expected it to work...
Regards
Henju,Quote:
Originally Posted by Henju
The tester comes with the MCP sotware download from the OpenCockpits site. The whole download is very small so it is worthwhile doing to at least rule out any power or led problems.
The usb PCI that OpenCockpits are referring to is a card housing a number of extra usb sockets that plug into a spare PCI slot on your mother board. Not a bad suggestion if you know how to fit it as not only will it give you more usb access points at the rear of your computer it will also rule out any issues there may be with a usb hub (if in fact you are using one). This assumes of course that you are using a desk top computer as opposed to a laptop.
Down load the OC software to get the tester and if all the led's work after the test you can begin to look else where. It is prudent to get the basics out of the way first.
Gary
No I have run the OC test program I Thought he meant a voltage tester and no I am using a laptop
Sorry if I seem a bit not well quipped but it's gonna have to do for now with a laptop so what now?
What software are you using to run the MCP. Is it the software down loaded from OC? I know they say the MCP is plug and play but it does require a little input from the user. The sioc system that OC use is very good but does require some research and understanding from the user. I also find it difficult to get my head around so you wouldn't be alone.
From previous posts, it would appear that your power and usb connections are ok so there must be something else that has been over looked.
Gary
Hi Gary, trust you are well and enjoying sunny Spain :)
The issue here is that the MCP is NOT recognised by the PC when plugged into either a main USB port or via a powered hub, so reloading software etc sadly will not help
Based on the answers to my recent post it would appear that either the pc`s usb power supply or MCP`s power circuitry is faulty/inadequate. I base this on the fact that when the external power supply is connected then some leds come on, however, when only the MCP USB connection is made, nothing lights up.
If the MCP will still not light up, or be recognised via the USB on another computer, preferably with a different operating system AND other devices work on the same USB port, then it points at the MCP being faulty
David
Hi Henju,
If possible I would like to help you. Perhaps I could connect to your PC trough Teamviewer and see if I can
help that way ? I just helped another simmer this way, and we found a solution
Regards
Claus
I could take photos if you stay online, I don't have a webcam or you could give me your email address for some sort of facebook chat type thing I think they have it on GMAIL
Thanks and Best regards
Tell me ASAP
Ok, mail me at claus @ 737sim.dk (remove the spaces;-))
Hi Henry
My mail provider seems to have problems do you have Skype ?
Claus/Henry
Did you have any success?
Nope,
Windows don't reconigze the unit, it still says unknow device !
Can't get further before Windows can see it
Regards
Claus
Claus
Unless you have already tried it, the only other thing I can suggest is to do the following
Go into Control Panel/System/Device Manager and under view click on "show hidden devices"
Then delete as many USB entries as you can, particularly any "Unknown Devices" !
Restart the computer and let it re-build its USB drivers from scratch
This has worked for me in the past, but can be a little drastic!
Regards
David
Does it work in an old XP computer? From what I understand there are issues with OC devices, Windows 7 and latest Intel chipset.
If it works fine there try using a USB hub or get hold on a PCI card with extra USB ports. Also stay away from USB 3.
RG
Hi but I can not get hold of an old XP computer, I have USB 2.0 and My computer does not have a PCI slot
Henry try my suggestion above and delete all "unknown devices". Then unplug the mcp, turn off the pc and restart. Then plug back in the mcp
David
Thankyou but I already tried this method twice and no results, OC have just replied saying to downgrade to XP yet I hear alot of people still use win 7 for OC Hardware
Henry
It is a bit cheeky telling you to downgrade, unless they can categorically prove that it is a Windows problem and not them!
I do have a lot of OC cards running on Windows 7 all ok. But have had problems in the past with some pc`s (including XP), particularly with cheap powered USB hubs (D-Link seem the best) or front panel USB ports. These problems have always been resolved by either deleting the majority of USB entries in Control Panel, using a PCI USB board or changing hubs.
It would be worthwhile trying to find a XP machine somewhere and connecting your MCP to check whether it runs.
Good luck
David
Hello Henry.
We have two computers with W7 home premium 64 bits with different DVD versions (are the same without be the same, do You understand for differents implementations?) With one all work ok and with the other not.
All issues comes from W7 and it incompatibilities with some Intel hardware. The MCP module works fine on other computers based on W7 and XP, You canīt try with other computers like friends computers? Are your three computers with different W7 implementations or are the same?.
To all people: The 5v power supply is needed to feed the digits when the computer has not enought power, and it is not needed to be recognized by windows.
Thanks to everybody for helping Henry and us.
Regards,
Hi David/Henju,
Im wondering if it is a hardware problem. I wonder if the id the MCP is reporting is suspect. I have read plenty
of posts of people having problems with cards that were not flashed and others which didn't work and these were
replaced by O/C and when received back all was ok. If Henju cant test on another comp then returning the item
maybe his best bet.
Les
Hi Les
I agree with you - we have tried every other option :(
David
Hi Opencockpits,
Welcome to this forum, lovely to see you participating.
David,
Nice to see O/C here isnt it?.
Les
Les
I second that and wish that we could see more involvement from OC in the future
Regards
David
I think I may know the problem... OC are using WIN7 Home premium whilst I am only using Home basic, maybe the Basic does not come with the drivers needed so what do you guys think, should I upgrade to WIN7 Home Premium?
Hello boys.
Thanks for your welcome, we are too busy with direct OC support, but if needed we will try to stay here, anyway we are available on OC support mail: support@opencockpits.com.
I think is good idea to upgrade to W7 home premium.
Regards,
Henry
No. I would focus on finding an XP machine to test that your MCP works ok. Or search the internet and/or microsoft knowledge base to see if their is a fix somewhere
David
Edit: I base this on why spend more money on something that has no certainty of success and you have not yet proven that the MCP is working ok. Unless OC can advise otherwise
Edit: So OC suggest you upgrade - hope it works for you
Henry,
When you tried the mcp in the shop on other pc's were these on different versions of win7?.
Were these Laptops?.
Have you tried it on a desktop pc?
Les
Hi Guys,
Finally got round to testing the MCP on a Windows 7 home Premium...No luck
I'll Have to Test it on a XP
No none of these computers were desktop
Regards
Henry
At least that saved you some more expense:D
Quote post No 56
Based on the answers to my recent post it would appear that either the pc`s usb power supply or MCP`s power circuitry is faulty/inadequate. I base this on the fact that when the external power supply is connected then some leds come on, however, when only the MCP USB connection is made, nothing lights up.
If the MCP will still not light up, or be recognised via the USB on another computer, preferably with a different operating system AND other devices work on the same USB port, then it points at the MCP being faulty
David
Well if anyone wants to see a video of the connections, mail me at Henri.jury@gmail.com
and i'll send it for you guys