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Thread: Ordering from throttletek!
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11-23-2009, 01:15 PM #1
Ordering from throttletek!
To all our costumers and friends,
- When you order From Throttletek and you are ready to issue payment we will send you a Paypal invoice or you can send the money through Paypal to the E-mail address we use for our Paypal Payment and transactions.
- If Paying through paypal please add 4% Paypal fees to the Total. This fee is non refundable!
- Shipping is Extra and we can give you different shipping Options! We normally send through EMS (Express Mail Service) it is less expensive than many other companies and totally reliable! ( Not a single loss in 12 years).
- Shipping through EMS takes 5 - 8 days to the U.S.A! To Europe and other countries might take a bit more. We are not responsible if items are held by customs! We provide a tracking to all costumers depending on the service of shipping they preffer!
- Custom fees vary from country to county and Buyer is responsible for Customs fees!
- We give full 1 Year Manufacturers Warranty in parts an Labour!
- Lead times on our products Vary from seasons and demand we are trying to have Stock of all our products but lead times are from 40 - 50 days unless othrwise noted! We beg for your understanding on this matter we are trying to get the products to our costumers as fast as we can!
- You can pay through Check or Money order but there is a waiting time for it to clear!
- We provide full technical support for all our Products!
- Dissasembling, tampering or modifying our products without Throttletek's consent VOIDS ANY WARRANTY!
- We accept returns only for Techincal malfunctions in our units, assembly problems or for warranty issues! Buyer is responsible for all shipping fees! Except for warranty issues THROTTLETEK will pay shipping from our factory back to your country but buyer is still responsible for shipping it to us!
- Refunds of dispatched units will be made only when the unit is back to our factory and checked! There is no Extra fees charged! Once again buyer is responsible for Shipping charges!
- Shipping fees will not be refunded once the unit has been dispatched from our facilities.
- We are not responsible for mistakes in address and devolutions from post offices due to this issue. It is the Buyers responsability to provide accurate address and shipping Info.
Thank you for yor time.
Regards,
Roberto Soriano
THROTTLETEK!Last edited by dodiano; 02-09-2013 at 05:13 PM.
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