Cockpisonic Disgrace

[triman527]

Is there anyone who has had the same dealings with this company Cockpitsonic Englisch in particular the motorized throttle quadrant. After an email inquiry as to the availability and shipping, I was assured the item was on stock and could be shipped in a few days. Payment of 2,499 euros was made via PayPal to Broadway Cockpitsonic GmbH on 12 July 2012, that's seven months ago! About two months from the purchase date I received an email advising that the spare parts had been obtained and assembly would be forthcoming followed by its subsequent shipping. ALL email inquiries have been ignored except this.

Hello Brenton
i am very sorry to hear this...i remember this case very well...

I have not received any mails from you in the past that is why i am surprised...but i also know that we had many problems with spam and viruses...

Please conform that i get you right . you have NOT receive dthe throttle B737 ???

kin dregards

Mathias
Am 15.01.2013 um 04:56 schrieb triman527@gmail.com:

Still no bloody answer!! What can I do?

[nax228]

You are not the only one. Mathias is now selling without delivering to many people.

CS is a scam

[OmniAtlas]

Get your money back. File a PayPal dispute.

[fordgt40]

Sadly, a complaint must be filed within 45 days of payment, if you want to file a dispute. You can advise Paypal anyway so they can monitor the defaulter

David

[Ali320]

Ordereda 8 months ago via cockpitsonic Germany a complet A320 cockpit and after 3months I received the 50% of my parts !!! >>Since, all attempts to contactCockpitSonics has met with no response.

[lenne]

Visited cockpitsonic.uk last night and it said "Web page closed down".Got a felling that these guys are out of business.Really hope all of you that paid in advance get some kind of refund:/

[No Longer Active]

Yep that's correct, Chris no longer trades Cockpitsonic in the UK, I believe he runs a flight simulation company under another name.

CockpitSonic was pretty much on a downward slope. Too much competition from guys doing a better job than them I guess. You can buy B737 parts almost anywhere now and there is some pretty decent quality stuff about WITH great support and after sales.

However, isnt' the poster talking about the German company and not the UK division?

Aj

[Ali320]

you can find this message in the Cockpitsonic.uk
This Website is now Closed. Cockpitsonic UK Ltd has ceased trading.

[triman527]

Hi guys.
Thanks for viewing my post. The company is indeed the German one. These people would be pursued by the Australian Competition and Consumer Commission to the ends of the earth and severely dealt with if they were in fact in Australia. But being in Germany it would seem they are immune to such action, however I have lodged a complaint with the German equivalent, the Federal Ministry of Consumer Protection as they are the German consumer protection authority and may be able to provide me with assistance in resolving this matter with www.cockpitsonic.de.
So far after ten days....no response!

[Masterploxis]

Hello,

i forwarded the link of this forum thread to the people from Cockpitsonic in germany to let them know the situation of the customers.

Cheers from germany
Andy