Header MyCockpit
Results 1 to 3 of 3
  1. #1
    New Member
    Join Date
    Feb 2010
    Location
    Austria
    Posts
    2
    Contribute If you enjoy reading the
    content here, click the below
    image to support MyCockpit site.
    Click Here To Contribute To Our Site

    aileron Potentiometer fault

    After one year of temporary use the aileron Poti of my linked 737 yokes doesn`t work any more. I emailed to Ali on the end of April, who ansered after a few reminders a week later, that he would send me instructions on how to change the poti shortly.

    Unfortunatly he didn`t send me anything until now, so I try to find somebody, who knows how to change the aileron poti of a ACE 737yoke.

    The yokes themselves are of great quality, I really like them. Nevertheless I would never buy anything from Ali again, because of his unreliability.

    He seems not to know what customer orientation means. I bought a product - not cheap -
    which doesn`t work correctly anymore after a few month of using - okay, this can happen.

    But if I want to repair it myself without speaking about compensation it should be possible to get instructions within a few days. I am really disappointed.


    Wolfgang

  2. #2
    10+ Posting Member
    Join Date
    Feb 2012
    Location
    Stansted
    Posts
    10
    Contribute If you enjoy reading the
    content here, click the below
    image to support MyCockpit site.
    Click Here To Contribute To Our Site

    Re: aileron Potentiometer fault

    Hi,

    Keep emailing him. I've got a yoke on order. It's taken a while and a few (5) emails from me but he's replying today!!

    Dan

  3. #3
    300+ Forum Addict notgotaclue's Avatar
    Join Date
    Nov 2010
    Location
    Wales
    Posts
    343
    Contribute If you enjoy reading the
    content here, click the below
    image to support MyCockpit site.
    Click Here To Contribute To Our Site

    Re: aileron Potentiometer fault

    I have got the same fault.
    I ordered a new pot and replaced it but I still have the problem. It also seems that the teeth of the sprocket does not fully catch the teeth of the aileron sprocket and it slips.
    I also replaced the wiring but it still does not work. I am totally fed up as my build was almost complete and now I have a worthless yoke and have to fly my pride and joy using a sh1tty cheap joystick. Not a happy bunny.
    If I had good customer support I would have probably bought a second yoke for the FO... not going to happen now..
    Allan.