g'day chaps.......
Eren has been telling me that to ease the 'keeping the customer informed' situation, they have now put in place a new order progress notification system.
what's going to happen is this. once an order has been entered on the production schedule, a unique order reference will be raised and the customer will be advised by email of that reference.
then as the product progresses thru each step of the production process i.e initial assembly, wiring, final assembly & testing etc, a new notification will be sent to the customer informing them of the progress of their order.
the customer will be able to access their order(s) at any time once they have the reference using the link supplied to them in the original email.
it's a great idea because there's nothing worse from a customer's point of view of being not informed.
have a great christmas everyone....