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Thread: Cockpitsonic

  1. #1
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    Cockpitsonic

    Hello,

    I'm doing an A320 cockpit.

    On 05th oct : I ordered a package with the 5 A320 front panels.
    On 25th oct : I received the order and 2 panels are missing
    On 28th oct : Mr ROEHR from cockpitsonic said me that he will shipp me missing parts asap
    On 11st nov : Any news, i tryed to contact again Mr ROEHR with any answer
    On 22nd nov : 2nd request. Any ansewer
    On 24th nov : Mail from Mr ROEHR "All is ok parts are finished and will ship next week"
    On 08th dec : Again a mail : Any answer
    From today : i've never reveided the 2 missing parts.

    Has somebody ordered recently to cockpitsonic ? Do you have received your order ?

    Thank you

  2. #2
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    Re: Cockpitsonic

    Hello,

    I had a similar experience with them last year, not with missing parts but with several scratched parts.
    I wrote many mails and got exactly the same answers and promesses as you wrote.
    Finally after about 20 exchanged mails and about 3 months later, I received the parts.

    I hope the same "happy end" for you, be patient and insist.
    But their products are really excellent and I ordered with them many times and except this "bug" all is ok.

  3. #3
    500+ This must be a daytime job Nick1150's Avatar
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    Re: Cockpitsonic

    Mathias from cockpitsonic...

    Great products BUT awful service.... I have their DST. Good quality... Received it 3 months later than expected.