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Thread: Site Drop-outs

  1. #1
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    Site Drop-outs

    I am sorry to say, but I am still getting complete shut-outs from this site every other day. I can read a couple of pages, then am unable to go any farther or to log back on or even connect to MyCockpit for a couple of hours. It appears that this is the only site that has ever given me this problem.
    Regards..................Brian W.

  2. #2
    500+ This must be a daytime job Sean Nixon's Avatar
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    Re: Site Drop-outs

    It's a known problem Brian, you are not alone.

  3. #3
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    Re: Site Drop-outs

    Happens to me ALL the time, its getting really annoying now, Ive always assumed it was MC doing maintenance or something, now I know its not!

    Had it atleast 3 times today!

  4. #4
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    Re: Site Drop-outs

    Same here... i get a server time out!

  5. #5
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    Re: Site Drop-outs

    I always get this 'null' server is down!

  6. #6
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    Re: Site Drop-outs

    I apologize and should of notified everyone. We were down several times withing the past couple of days.

    You've probably noticed some Database error screens and totally not able to get on. We've updated the server software hopefully that will stop the annoying problems.

    There is a known DNS attack going on, particularly in the Eastern coast of the U.S., unfortunately we have no control over that. It is intermittent and not everyone is effected. I'm one of the fortunate ones that have never noticed this issue, but my friend, several blocks away, who is has the same provider service does have the problems that have been described.

    I can tell you this, within the last couple of months, we've doubled our volume, this makes it particularly interesting to those who don't like success, particularly MyCockpit.

    We're doing everything possible to prevent this from happening.

    I thank you for your patience.

  7. Thanks brianwilliamson, AlexJ, Sean Nixon, Steve A thanked for this post
  8. #7
    Executive Vice President, MyCockpit


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    Re: Site Drop-outs

    Just to make you aware, the site had some unexpected service done to the server today. Upgrading server software.

    If you couldn't get to us, it was because the server was down and it was intentional.

    Sorry for the inconvenience.

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