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  1. #1
    150+ Forum Groupie pdpo's Avatar
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    navigraph support

    Hi there,

    anyone also experienced bad support from navigraph?
    I send already since some days emails to ask why my credits arent added while
    I charged via paypal the account with 100 credits. Besides the automated ticket id
    email no reaction on numerous emails send to them?

    Greetz Peter

  2. #2
    150+ Forum Groupie pdpo's Avatar
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    Hi,

    just noticed on the older website of navigraph that they are on vacation until 27 jan.
    So i'll need to wait it out...

    Greetz Peter

  3. #3
    Executive Vice President, MyCockpit


    Matt Olieman's Avatar
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    The story of our hobby Hurry up and wait Right Peter?

  4. #4
    1000+ Poster - Fantastic Contributor Bob Reed's Avatar
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    Thanks for letting us know why you have not heard from the Peter!
    Bob Reed

  5. #5
    150+ Forum Groupie pdpo's Avatar
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    We call it murphys law....
    just when I open the account (jan 11) and have issues with the credits not showing up they are on holidays until another two weeks....damn.....
    I was getting fed up with the wrong airway/waypoint error while trying to add my route to the mcdu via airways. Sometimes I wonder if there is still a major bug in the PM for this or its the data which is missing.

    Greetz Peter

  6. #6
    25+ Posting Member
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    Hello,

    same story for me, account created and filled last saturday, and no credits added, no reply to numerous emails... hollidays everytime ?

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