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  1. #1
    75+ Posting Member


    chrisdanker's Avatar
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    Phoneix Software Website

    Anyone knows what happened to the Phoneix Simulation Website as I'm trying to download an Airbus Aircraft again but I cant seem to get into their site :
    http://www.phoenix-simulation.co.uk/

    Thanks

    Regards,
    Chris

    Chris Danker
    Brisbane, AUSTRALIA

  2. #2
    25+ Posting Member Badge's Avatar
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    Yeah they are closed up, some rumors flying around that they may start up again later this year but I wouldn't count on it. At least not under the Phoenix name with all the bad press. Go to avsim and read their now Unofficial Forums.

  3. #3
    300+ Forum Addict David Rogers's Avatar
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    I personally would not waste my time re-downloading any of the products that PSS released beyond 2002's Airbus Pro A320. In the last 5 years there was a total lack of personal commitment from Graham at the helm. He took no interest in staying competitive in the market, improving products as FS evolves, maintaining a relationship with customers, or learning how to work with FSX.

    PSS are a big disappointment and I'm ashamed that a British developer would just close their site - when their product range relies on connection to that site for re-downloading - and not make any arrangements for customers to access the software they have paid for elsewhere.

    It's a true disgrace.

    If you live in the UK, you should contact your local trading standards office and report a formal complaint against PSS (address below). You may at least stand some chance of getting a credit card / debit card refund.

    PHOENIX SIMULATION LIMITED
    UNIT 11 MARTELLO ENTERPRISE
    CENTRE COURTWICK LANE
    LITTLEHAMPTON
    WEST SUSSEX BN17 7PA
    Company No. 02159281


    I know it is generally not good to make derogatory comments about FS developers, in this case, PSS have knowingly just walked away from a web-based product system that relies on having access to their web site.

    I have spent approx 100 ($200) with PSS and currently have none of their products on my hard drive ...... so I am now unable to get access to any of the products I have bought. Ok, as I said at the start, I'm not too upset as PSS products are way below par, for flight simulation in 2008 but in principal, I have lost that $200 worth of purchases.

    We don't need people like this in the FS business.
    David R
    Durham, England

    1979 Mooney M20J Cockpit builder ......

  4. #4
    300+ Forum Addict luisgordo's Avatar
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    Quote Originally Posted by Badge View Post
    Yeah they are closed up, some rumors flying around that they may start up again later this year but I wouldn't count on it. At least not under the Phoenix name with all the bad press. Go to avsim and read their now Unofficial Forums.
    Quite a pity really. A320 PSS package was really good!
    Luis Gordo
    Instructor StationTM - www.iStationGordo.com

  5. #5
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    chrisdanker's Avatar
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    Thanks for all your replies guys. I must agree agree though that I did find the A320 package rather a nice aircraft to fly.

    As mentioned, the method of accessing their software via the website is a poor way of customers tying to get back their software that they paid for. My harddrive with all my doenloaded Flightsim software crashed anf that's why I am trying to get back all Scenery, Aircraft and other software that I purchased over the years.....A lot of money involved there......

    Any thanks guys.........will look for alternatives.

    Regards,

    Chris

    Chris Danker
    Brisbane, AUSTRALIA

  6. #6
    150+ Forum Groupie andarlite's Avatar
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    Chris

    Check this out:

    http://www.flightsim.com/cgi/kds?$=m...08/pss0117.htm

    Maybe there's still hope for you to recover the software.


    Regards,
    Henry

  7. #7
    Administrator W9XE/Project777's Avatar
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    Mycockpit.org

    Henry

    Thanks for the update. I am a registered user of the full B777 package.

    We wish them luck in keeping PSS going...

  8. #8
    75+ Posting Member


    chrisdanker's Avatar
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    Henry,

    Thanks for the update as well. Will definitely keep an eye out for the website ....

    Reagrds,
    Chris

    Chris Danker
    Brisbane, AUSTRALIA

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