Hi,
I am very sorry for the delay and inconvenience caused by this mishap of major delay of the product I intended to ship to yourselves.
I became ill in the last 2 years in which I thought at the time, I wasn't going to be affected seriously. Time progressed, and I got very ill and had to be hospitalised for quite some time. I have only got better in the last three months to a point as to I could get back into the workshop again.
I have lots of boxes without labels to be sent to customers that did not leave the production area since my sickness.
I have been informed that I have lost shares with paypal over this dispute with other people, in which I currently do not know who was the client. My payal account was terminated in the process in which I don't know why as, because they deducted the amount owed to refunds from my account/bank account.
If you have not received your product and have not asked for a refund, please inform me and I can add you to the list of shipping out the product ASAP.
I hope you can understand the situation, I never intended for this to actually happen the way it did, and hopefully give some leniency here. I am very embarrested over my situation and illness.
Please let me know, what you decide what you wish to do.
Kind regards
Padraig