View Full Version : Just received this e-mail. Will be of interest to people in the UK...

Geremy Britton
01-31-2009, 10:24 AM
http://www.mouser.com/news/images/mouser-logo.jpg (http://www.mouser.com/?utm_source=newsletter+uk+letter+09&utm_medium=email&utm_campaign=UK+Letter+09) 1000 N. Main Street
Mansfield, TX 76063, USA
www.mouser.com (http://www.mouser.com/?utm_source=newsletter+uk+letter+09&utm_medium=email&utm_campaign=UK+Letter+09)
Mouser UK
2 Cliveden Office Village
Lancaster Road
Cressex Business Park
High Wycombe
HP12 3YZ
United Kingdom

January 30, 2009Mouser Electronics Opens New UK OfficeDear Customer,

Mouser is proud to announce the opening of our new UK customer service centre on Monday, February 2, 2009. As one of the fastest growing broad-line catalog distributors in the electronics industry, Mouser is your source for the newest products, leading-edge technologies, and world class customer service.

To help kick off this exciting event, for a limited time Mouser is offering FREE FedEx SHIPPING on most orders over £50, duties and customs fees included! (Excludes VAT and all other taxes.) Free shipping offer does not include orders containing large or heavy products indicated by a "BIG" icon. See complete details at www.mouser.com (http://www.mouser.com/?utm_source=newsletter+uk+letter+09&utm_medium=email&utm_campaign=UK+Letter+09) or contact a customer service representative.

In addition to our print catalog, Mouser’s online catalog on www.mouser.com (http://www.mouser.com/?utm_source=newsletter+uk+letter+09&utm_medium=email&utm_campaign=UK+Letter+09) features over a million products and is updated daily with new products from more than 390 industry-leading manufacturers. Mouser delivers a time-to-market advantage with no minimum orders, fast delivery, competitive pricing, flat rate shipping, and NO handling fees. Local sales representatives will provide the very best customer service – regardless of the size of the customer or order size.

Let us help you further grow your business by becoming your electronics supplier of choice!

New UK Customer Service Centre:
+44 (0)1494-467490 (Phone)
+44 (0)1494-467499 (Fax)

Address:E-mail:2 Cliveden Office Village
Lancaster Road
Cressex Business Park
High Wycombe
HP12 3YZ
United KingdomAll Sales inquires UK@mouser.com (uk@mouser.com)

In addition to the UK contacts, you can always visit us at www.mouser.com (http://www.mouser.com/?utm_source=newsletter+uk+letter+09&utm_medium=email&utm_campaign=UK+Letter+09). If you wish to add your name to our mailing list for new catalogs please visit us at www.mouser.com/catalog/ (http://www.mouser.com/catalog/?utm_source=newsletter+uk+letter+09&utm_medium=email&utm_campaign=UK+Letter+09). Also, you can sign up to receive new product and technology announcements at www.mouser.com/enews. (http://www.mouser.com/enews/?utm_source=newsletter+uk+letter+09&utm_medium=email&utm_campaign=UK+Letter+09)

We look forward to a continuing relationship with you and hope our new local coverage helps you get your products to market quicker.

Warm regards,
Mark Burr-Lonnon
Mouser Electronics
Vice President Europe

I will now be able to get hold of pulse switches and not have them imported! :smile:

Look like their doing an introductory postage deal too..

Michael Carter
01-31-2009, 10:44 AM
'Bout time they got to the UK.

02-01-2009, 04:53 AM
Things are never as they seem! I just tried to buy something from Mouser UK result - same price as US with VAT and Inport tax added, but a disgraceful delivery charge of £12 for small and light items that could easily be sent via first class post for less than £2. What is worse is that they trumpet a delivery of 1-3 days for £12!!

Thanks anyway Geremy B - if time is of the essence then it may be worth it

02-01-2009, 12:31 PM
good day captain's.....
well i have been buying components from mouser for some time and actually i'm pleased to see them get here because they do have an amazing range of products. some you just can't find in europe not even from the biggies like conrad or farnell or even RS.
and they are very competative on things like 'long toggle' switches for your overhead.
re: david's point about £12 delivery. not so bad when you consider they used to charge $35 - $40 for a Fedex or UPS delivery from the US. then Fedex or UPS would charge you for the Customs Duty and VAT and then levy an administration charge for the privilage of doing so. i guess they will have some stock here (the one day delivery), but probably they will be getting Fedex or UPS to deliver today's ordered stock they don't have overnight for despatch from the UK office tomorrow (the 3 day delivery). it's the way we used to do it.
for me, a welcome move, let's see how it pans out and even if you just use the catalogue to get ideas, it' still a step forward.
welcome mouser..... regards from wales ... ian

02-02-2009, 11:44 AM

You are correct. I raised this issue direct with Mouser and they advise that the UK office is sales only - all items are shipped from Texas. I interpreted the original post as Mouser had a depot in the UK!